General Revino B.V. (“Company”, “we”, or “us”) is committed to protecting the privacy of our users (“Users”, “you”) of our online wine trading platform (“Platform”) in accordance with Dutch law. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Platform. By using our Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information Collection and Use We collect information from you when you register for an account, create or update your profile, list or purchase products, and when you otherwise use our Platform. We may also collect information from you when you contact us with questions or feedback.

The types of information we collect include:

  • Personal Information such as your name, email address, and telephone number
  • Information about your business, such as the name of your company, VAT number, and billing address
  • Transactions details, such as the products you list or purchase, and the price and delivery details of these transactions
  • Information about your use of our Platform, such as your browsing history, search queries, and the Platform features you use.

We use the information we collect to:

  • provide and improve our Platform;
  • process transactions and send you relevant information about your transactions;
  • communicate with you about your account and provide customer support;
  • personalize your experience on our Platform;
  • analyze and understand how our Platform is used;
  • detect and prevent fraud;
  • enforce our terms and conditions;
  • comply with legal and regulatory requirements, including but not limited to the General Data Protection Regulation (GDPR).

Disclosure of Your Information We may disclose your information to third parties in the following circumstances: to our service providers who assist us in providing the Platform and processing transactions; to comply with legal and regulatory requirements; to enforce our terms and conditions; to protect the rights, property, or safety of the Company, our Users, or others; to complete a merger, acquisition, or sale of all or a portion of our assets.

Security We take reasonable measures to protect your information from unauthorized access, use, or disclosure in accordance with Dutch law. However, no internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Platform may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

Cookies We use cookies and other tracking technologies to improve your experience on our Platform and to analyze and understand how our Platform is used, in accordance with Dutch law. A cookie is a small data file that is transferred to your device when you use our Platform. You may set your browser to block cookies, but some parts of our Platform may not function properly if you do.

Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our information practices and to comply with Dutch law. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to consult this Privacy Policy regularly for any changes.

Contact Us If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]